Privacy Policy
How we handle your information - on this website and on the devices you trust us to repair.
Last updated: : July 2026
Wireless Guys Dearborn ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and in the course of repairing your device, how we use it, and the choices you have. By using https://wirelessguys.store or our services, you agree to this policy.
Information we collect
Information you give us
Contact details Name, phone number and email when you request a quote, book a repair, or message us.
Device details Make, model, the problem you describe, and any passcode you choose to share so we can test the repair.
Payment information Processed securely at the point of sale; we do not store full card numbers.
Information collected automatically
Usage data: Pages visited, device/browser type and general location, collected through cookies and analytics tools such as Google Analytics to help us improve the site.
The data we gather helps us provide better service and ensure efficiency:
Data on devices you bring in for repair
This is the part that matters most to our customers, so we'll be direct about it:
- We access only what's necessary to diagnose, complete, and test your repair.
- We do not copy, extract, sell, or share the personal content on your device, including photos, messages, contacts, files, or accounts.
- We recommend backing up your data and, where possible, signing out of your accounts before handing over your device. We are not responsible for data loss during the repair process.
- Devices left unclaimed beyond the period stated on your repair ticket may be handled according to our Terms. We securely wipe all data before any device is resold or disposed of.
How we use your information
- To provide quotes, perform repairs and contact you about your device.
- To process payments and honor warranty claims.
- To respond to messages and reviews, and (with your consent) send occasional offers.
- To maintain and improve our website and services.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate such as payment processors and analytics providers and only as needed. We may also disclose information if required by law.
Cookies
Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser settings; some features may not work as intended if you do.
Your choices & rights
- You can ask us what information we hold about you, and request correction or deletion, by emailing info@wirelessguys.store
- You can opt out of marketing messages at any time by replying "STOP" or contacting us.
- Depending on your state of residence, you may have additional rights under applicable privacy laws; we honor those requests where they apply.
Data security
We use reasonable physical, technical and administrative safeguards to protect your information. No method of storage or transmission is completely secure, but we work to keep your data safe.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version. Continued use of our website or services means you accept the current policy.
Contact us
- Wireless Guys Dearborn
- 10517 Dix Ave, Dearborn, MI 48120
- (313) 843-2565 · info@wirelessguys.store
