Our Repair Warranty

We stand behind our work. Here is exactly what our warranty covers, what it doesn’t, and how to use it.

Last updated: July 2026

Every repair we perform is covered by a written warranty on the parts we install and the labor to install them. Our goal is simple: if a part we fitted fails under normal use, we make it right.

What's covered

• Replacement parts: we install, screens, batteries, charging ports, cameras and other components, against defects in the part itself.
• Our workmanship: if an issue is caused by how the repair was performed, we'll re‑do it at no charge.

Standard warranty period is 90 days from the repair date on most parts and labor. Certain premium parts and services may carry a longer term; your receipt or repair ticket states the exact coverage for your job.

What's not covered

A warranty on a repair is not the same as insurance against new damage. The following are not covered:

• New physical or liquid damage after the repair, a fresh drop, crack, bend or water exposure.
• Tampering devices opened, modified or repaired by another shop or person after we returned it.
• Pre‑existing conditions we disclosed before the repair (for example, prior water damage that may cause future failures).
• Software issues unrelated to our repair, or problems caused by updates, apps or misuse.
• Consumable wear and normal battery capacity decline over time.
• Devices where a warranty seal or indicator has been removed, altered or triggered.

How to make a warranty claim

• Bring the device back to us at 10517 Dix Ave, Dearborn, MI 48120.
• Bring your receipt or repair ticket (or the phone number the repair was booked under, we can usually look it up).
• We'll inspect the device to confirm the issue is covered.
• If it's a covered defect, we repair or replace the part at no cost to you.

No‑surprise promise

If we inspect a device and find the issue isn't covered (for example, new damage), we'll tell you before doing any paid work and give you a clear quote first.

Important notes

• Warranty coverage is non‑transferable and applies to the original customer and device.
• This warranty is our sole obligation and does not cover incidental or consequential losses, including data loss. Please back up your device.
• This policy is offered by Wireless Guys Dearborn and does not affect any rights you may have under applicable Michigan or U.S. consumer‑protection law.

Questions about your coverage? Call (313) 843-2565 or email info@wirelessguys.store.

Wireless Guys Dearborn

10517 Dix Ave

Dearborn, MI 48120

(313) 843-2565

info@wirelessguys.store